This Privacy Policy explains how DASA KITCHENS, S.A. DE C.V. collects, uses, retains, and protects personal data obtained from users and customers visiting or purchasing from www.culinestow.com.

We operate in strict accordance with the General Data Protection Regulation (GDPR) (EU 2016/679) for European customers and the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) under Mexican law.

1. Data Controller Identification

For the purposes of applicable data protection laws in Mexico and the European Union, the legal entity responsible for the collection and processing of your personal data (the Data Controller) is:

  • Operating Entity: DASA KITCHENS, S.A. DE C.V.
  • Company Registration Number (RFC): DKI210601M24
  • Registered Address: Calle 80 No. 501, Dzununcán, Mérida, Yucatán, C.P. 97315, Mexico
  • Email Contact: storage@culinestow.com
  • Telephone Contact: +52 4425806122

2. Personal Information Collected

When you interact with our website or place an order for kitchen storage box products, we collect personal information necessary to fulfil our contract with you and meet tax and legal duties. This information includes:

  • Identity & Contact Data: Full name, billing address, shipping address, email address, and telephone number.
  • Transaction Data: Details regarding products purchased, order reference numbers, and transaction history.
  • Technical Data: IP address, browser type, time zone setting, and basic usage logs collected automatically through cookies necessary for standard site operational functions.

3. Payment Processing Partner

All electronic card payment processing on our website is conducted directly through our authorised payment services provider, Stripe.

When completing a purchase on www.culinestow.com:

  • Your sensitive payment details (such as credit or debit card numbers) are transmitted directly to Stripe via encrypted communication protocols.
  • DASA KITCHENS, S.A. DE C.V. does not collect, process, store, or view your full payment card details on our local servers.
  • Payment handling by Stripe is governed by Stripe’s own Privacy Policy and strict global financial security compliance requirements.

4. Legal Basis for Data Processing

We process personal data based on the following legal grounds under European and Mexican regulations:

  • Contractual Necessity: Processing is required to execute and fulfil your orders, process payments, and manage order dispatches.
  • Legal Obligation: Processing is required to maintain statutory accounting, legal records, and tax documentation under Mexican corporate laws and international trading standards.
  • Legitimate Interests: Processing necessary for administrative support, fraud prevention, and maintaining standard website functionality.

5. Data Retention Period

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as mandated by applicable legal frameworks:

  • Transactional & Tax Records: Pursuant to Mexican commercial and tax legislation, as well as European accounting requirements, customer transaction records, invoices, and order logs are retained for a standard period of 5 to 7 years following the completion of a transaction.
  • General Inquiries: Customer communication records and standard support inquiries are retained for up to 24 months following resolution, after which they are securely deleted or anonymised.

Upon the expiry of statutory retention limits, personal data is permanently deleted or securely rendered anonymous.

6. Your Data Rights

Under applicable European (GDPR) and Mexican (LFPDPPP – ARCO rights) privacy regulations, you hold specific legal rights regarding your personal information:

  • Right of Access: Request confirmation and copies of personal data held regarding your person.
  • Right to Rectification: Request correction of inaccurate or incomplete personal records.
  • Right to Erasure (Right to be Forgotten): Request deletion of your data, subject to statutory tax or legal retention requirements.
  • Right to Restriction & Objection: Object to or request restricted processing of your personal data under certain conditions.

To exercise any of these rights, please submit a written request to our Data Protection team at storage@culinestow.com.

7. Third-Party Disclosures

We do not sell, rent, or trade your personal data to third parties. We share data solely with verified operational partners necessary to fulfill customer orders, including:

  • Payment Service Provider: Stripe, for secure payment validation.
  • Logistics & Postal Carriers: Designated shipping services handling package delivery.
  • Regulatory & Tax Authorities: Statutory bodies where required by compulsory law or judicial order.

8. Data Security Measures

We implement administrative, technical, and physical safeguards appropriate to the nature of the data collected to prevent unauthorised access, disclosure, or alteration. While we employ industry-standard protocols to safeguard data transmissions, users acknowledge that no internet-based data system or digital transmission method can be declared completely exempt from security risks.

9. Updates to This Policy

We reserve the right to revise this Privacy Policy periodically to reflect legal or operational adjustments. Updated versions will be published directly on this page with an updated effective date.

10. Contact Information

For queries regarding this Privacy Policy or the handling of personal data by DASA KITCHENS, S.A. DE C.V., please contact us at:

  • Email: storage@culinestow.com
  • Telephone: +52 4425806122
  • Postal Address: Calle 80 No. 501, Dzununcán, Mérida, Yucatán, C.P. 97315, Mexico
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